Terms & Conditions

By purchasing, downloading, installing, or using the Analytix – Google Analytics 4 (GA4) for WordPress plugin, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

If you are looking for a trial, we suggest installing the free version available at WordPress.org. For the full feature set, you may purchase an Analytix Pro license and take advantage of our 14-day no-risk 100% money-back guarantee.

What You Get

Analytix Pro gives you access to all features of the plugin, including:

• Full GA4 Dashboard — Sessions, Users, Page Views, Bounce Rate, Avg. Session Duration, Events, and more.
• Real-time Analytics — live visitor activity updated every 30 minutes.
• Geographic Stats — top countries, cities, and regions with detailed pagination and search.
• Technology Stats — browsers, operating systems, device categories, screen resolutions, and platforms.
• Traffic Acquisition — channel groups, source/medium, source platform, languages, and date-wise breakdowns.
• Content Stats — top pages, landing pages, and events with full detail tables.
• Analytics Reports — custom report builder with bar, line, table, and metric-card visualizations, plus PDF export and scheduled email delivery.
• Campaign Tracking — create and manage UTM-tagged campaigns with budget, goals, and status tracking.
• Conversion Tracking — define GA4 conversion goals, assign monetary values, and visualize conversion funnels.
• E-commerce Analytics — WooCommerce revenue, cart abandonment funnel, revenue cohort analysis, and real-time sales data.
• Search Console Integration — keyword performance, organic traffic insights, and date-range analysis.
• Custom Event Builder — visually create GA4 custom events (form submits, clicks, downloads, video plays) without code.
• Email Notifications — automated daily, weekly, or monthly analytics digests sent to custom recipients.
• Per-post/page Analytics — view GA4 stats directly under the WordPress post and product editor.
• One-click GA4 Snippet — insert your GA4 tracking code site-wide from the Settings page.
• Role-based Visibility — show or hide any section per WordPress user role.
• Translation Ready & Multisite Supported.

Licensing

Analytix Pro is sold as a single-site or multi-site license through CodeCanyon (Envato Market). Licenses are valid for one year from the date of purchase. A valid and active license key is required to receive priority support and automatic plugin updates.

You may not redistribute, resell, sublicense, or share your license key. Each license is for use on the number of sites permitted by the license tier purchased.

Priority Support

Priority support is provided to active Analytix Pro license holders for up to one year from the purchase date. Support is delivered via the Analytix → Settings → Help tab inside your WordPress admin. Responses are sent to the email address associated with your purchase.

Free-version users may post questions on the WordPress.org support forum. To continue receiving priority support after one year, you must renew your license.

Automatic Updates

Automatic plugin updates are delivered free of charge for one year to active license holders. Updates appear directly in the WordPress admin dashboard. Once your license expires, you will no longer receive automatic updates until the license is renewed.

Renewal Fees

A 20% renewal discount is available at any time. Approximately two weeks before your license expires, we will send an email with a 30% discount. Renewing during that window locks in the higher saving. After the two-week window, the standard 20% discount applies indefinitely.

Refund Policy

We stand behind Analytix 100%. If you purchase a Pro license and experience an issue we are genuinely unable to resolve — one that makes the plugin non-functional on your site — we will issue a full refund within 14 days of the original purchase date.

We are NOT responsible for issues caused by third-party plugin or theme conflicts, custom code modifications, server misconfigurations, or incompatibilities outside the plugin's stated scope.

Support Policy

Our support team is available Monday – Friday, 9:00 am – 6:00 pm PKT (GMT +5). We aim to respond to all pro support tickets within 24 hours on business days.

• We do not provide support for adult or illegal-content websites.
• To diagnose GA4 connection or data issues, we may request temporary wp-admin access and/or view-only Google Analytics access.
• Submitting a support request constitutes agreement to these conditions.

Important conditions for refund requests

1. We cannot process refunds for technical issues unless you first allow us to diagnose and attempt to resolve the issue via the Analytix → Settings → Help support tab. If we are unable to resolve it, we will issue a refund.
2. You may be asked to provide wp-admin access, FTP/SFTP access, and Google Analytics read access to allow proper diagnosis. If the issue cannot be resolved after this access is granted, a refund will be processed.
3. Refunds will not be issued for features that were not part of the plugin at the time of purchase, or for requests to add custom functionality.
4. All Analytix Pro plans carry a 14-day NO-RISK 100% money-back guarantee.

Google API Terms

Analytix uses the Google Analytics Data API v1 and Google Analytics Admin API via OAuth 2.0. By connecting your Google account, you authorize Analytix to read your GA4 property data on your behalf. This access is governed by Google API Services User Data Policy. You may revoke this access at any time from Analytix → Settings or via your Google account permissions.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the plugin or this website after any change constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Questions? Contact us and our team will be happy to help.